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CONTACT |
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We welcome your comments and questions!
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At TMB Studios, we are committed to customer service!
For information on our Web Design and E-Commerce Design Services, please E-Mail our Web Design Department.
You will need your order number from the "Thank you" page or your order confirmation e-mail, and the e-mail address used to place the order.
Phone orders:
To provide us with your Credit Card information by phone, please place your order through the shopping cart system, choosing "Credit Card # by Phone" as your payment method on the Customer Information page. Once your order has been entered we will contact you at the phone number you provided to obtain your Credit Card information.
Mail orders:
Customers may choose to mail payment for their orders in the form of a money order, personal check, or written Credit Card information. To place a mail order, please complete the order through the shopping cart system, choosing "Mail Check, Money Order or Credit Card#" as your payment method. Once your order has been entered, we will contact you by e-mail to provide you with a form for sending us your payment. Please be aware that payments made by personal check or money orders other than Postal money orders may delay the shipment of your order while waiting for the payment to clear.
- Product questions or to suggest a new product
- Help in choosing the best product for your needs
- Problems or questions about placing an order
- Instructions for placing an order by mail or phone
- Information on shipping outside the U.S.
- Inquiries about an existing order
- Questions on our web design or photo editing services
We endeavor to answer all e-mails promptly. E-mail is by far the best way to reach us quickly for all your pre-order or post-order questions. However, if you wish to speak to us by phone before placing an order, send us your question by e-mail, providing your phone number, and we will research your question and phone you promptly.
If the above e-mail links do not automatically open your e-mail program, please type this address into your e-mail program's "To" field:

Some of our visitors have asked us why we do not post a contact phone number online. This is primarily due to the prevalence of bots that comb the web harvesting phone numbers to sell to telemarketers. We prefer to spend our time answering your questions, and filling your orders promptly, rather than fielding annoyance calls. We appreciate your understanding in this matter.
For your convenience we have included a shipping estimator to the first step in our shopping cart, before any personal information is entered.
In addition to information specific to the products and services we offer on this site, you may enjoy visiting these other sites:
For general information on Bluebirds, please visit our affiliated sites:
- BluebirdNut.com, an informational website dedicated to Bluebird Education and awareness
- The Bluebird Nut Cafe, a free discussion forum, "Where Bluebird Enthusiasts Gather to discuss all things Bluebird".
For general information on maritime history and the great ocean liners of the past, please visit our affiliated site:
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